Refund Policy – MedsPro

At MedsPro, customer satisfaction is at the heart of our services. We are committed to providing a seamless courier experience. If you are not fully satisfied with your experience, we offer a transparent and straightforward refund policy to address your concerns. Please find the details below:

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1. Refund Turnaround Time

Refunds are processed within 7-10 working days from the date of approval. This includes verification, processing, and crediting the refund to your bank account or payment method.

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2. Refund Process

To initiate a refund:

• Contact our customer service team via email or phone.

• Provide your shipment details, including the tracking number, and explain the reason for the refund request.

Our team will review your request and assist you in completing the process.

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3. Method of Refund

Refunds will be issued to the original payment method used at the time of booking.

• If the original payment method is unavailable, we will work with you to arrange an alternative solution.

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4. Contact Information

If you have any questions or require assistance with a refund request, our customer service team is ready to help. Reach out to us at:

• Email: [email protected]

• Phone: +919315282356

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5. Policy Updates

MedsPro reserves the right to update or modify this refund policy at any time without prior notice. Changes will take effect immediately upon being posted on our website.